WellnessShop Program Terms & Conditions

The Mentholatum Company's Wellness Shop Program offers invited customers ("Wellness Shop Members") access to certain products listed on a dedicated website ("wellnessshop.thementholatumcompany.com") at no cost in order to encourage independent customer reviews on Client website URL(varies by brand) and The Mentholatum Company affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("Wellness Shop Products"). Your participation in The Mentholatum Company's Wellness Shop Program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The Wellness Shop Program is operated by The Mentholatum Company. Employees of The Mentholatum Company or its affiliates are not eligible to participate in The Wellness Shop Program.

These Terms and Conditions incorporate The Mentholatum Company's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. All terms and conditions governing your use of Client website URL(varies by brand) (the "The Mentholatum Company Terms of Use") and the CRR Service also apply to all Wellness Shop-related communications and to your participation in the Wellness Shop Program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, The Mentholatum Company Terms of Use, the CRR Service Terms and Conditions, and The Mentholatum Company's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the Wellness Shop Program.

Products provided to participants in The Wellness Shop Program ("Wellness Shop Products") may be provided by a third-party ("Supplier Products") or manufactured specifically by or on behalf of The Mentholatum Company or its affiliates ("The Mentholatum Company Products").

You acknowledge and agree that all Wellness Shop Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" basis. The Mentholatum Company makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. The Mentholatum Company will only deliver Wellness Shop Products selected by you to the delivery address associated with your Wellness Shop Member Account provided by you when signing up for the Wellness Shop Program. Your ongoing right to participate in the Wellness Shop Program and your eligibility to receive Wellness Shop Products is at The Mentholatum Company sole discretion.

In consideration of the opportunity to participate in the Wellness Shop Program, you agree that you will:

  • Take all necessary steps to ensure that any non-public information made available to you in relation to any Wellness Shop Products or the Wellness Shop Program is kept confidential and use such information only for the purposes of your participation in the Wellness Shop Program;
  • Personally write and submit independent and unbiased reviews of Wellness Shop Products for future display on Client website URL(varies by brand) and not review any product where you have a conflict of interest due to any relationship you have with the product manufacturer or otherwise;
  • Not sell, exchange, return for money or give possession of any Wellness Shop Product to any other person, or delegate to anyone else the opportunity to write or submit a Wellness Shop product review.
  • Not submit any reviews of a Wellness Shop Product to any other online or offline channel that advertises or offers the Wellness Shop Product for sale except in the form of a link to a website operated by The Mentholatum Company or its affiliates.

The Mentholatum Company's Privacy Policy also applies to your participation in The Wellness Shop Program and describes our practices regarding collection and use of personal information, including potentially sharing your name and mailing address with suppliers for the purposes of shipping The Wellness Shop Products to you.

Revisions and Continued Use

The Metholatum Company reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on www.wellnessshop.mentholatum.com, at any time and at The Mentholatum Company's sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on www.wellnessshop.mentholatum.com or on your Wellness Shop Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN THE MENTHOLATUM COMPANY'S WELLNESS SHOP PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN THE MENTHOLATUM COMPANY'S WELLNESS SHOP PROGRAM AND IMMEDIATELY NOTIFY THE MENTHOLATUM COMPANY OF THIS AT samplingsupport@bazaarvoice.com.